Covid-19 Update & Resources

In order to ensure the safety of our staff and the general public, we are not accepting walk-in traffic.

We are offering appointments to the general public for all of our services with the following considerations:

  • pre-appointment screening must be conducted by all patients
  • two person limit per appointment
  • as a healthcare setting, all staff and visitors are required to wear a mask (N95, surgical/medical grade or homemade masks are all appropriate)
  • appointments will be spaced throughout the day to allow us to disinfect all communal surfaces between every appointment
  • physical distancing will be practiced with the exception of your biomechanics evaluation and casting/measuring for your device


If you would like to book an appointment please contact us:


At this time there is a great need for help within our community. 

The Covid-19 pandemic creates a strain on some of the services that provide our community with support. If you are able to help please consider these services.

Donors are still in large demand and it is safe to donate blood. Canada Blood Services is open by appointment and taking precautions to ensure donor safety. Please visit Canadian Blood Services to book an appointment.

Many people and families in Waterloo Region, who already have limited incomes, will feel the stress of time away from work, unexpected illnesses and being unable to purchase necessities to prepare their households for this evolving health crisis. If you would like to help ensure no one goes hungry in our communities during this time, contact The Foodbank of Waterloo Region to donate.

Ontario is seeking those with experience in providing health care or individuals who have experience in fields that support the healthcare system that are available to help provincial efforts to prevent and control the spread of COVID-19, if required. This includes individuals who  who may be working part-time, former health care providers who are retired, or on inactive status with their regulatory college. If you are interested please register for the workforce matching portal.

At this time there is a great need for help within our community

If you are experiencing hardship during the pandemic, there are resources available.

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing financial hardship. For more information about programs for individuals and businesses, please visit their website.

The Foodbank of Waterloo Region offers a community food assistance network to help individuals and families in need. Please visit their website to contact them or view available food resources.

If you are youth or know of a young person in need of someone to talk to, Kids Help Phone is always available. No judgement, totally private, they are available through phone, text and live chat. Please reach out to them.

KW Counselling services is located within our community. Although their building is currently closed, they offer services through video and phone. If you need someone to talk to, please reach out to them.

SASC offers a 24 hour support to all genders who have experienced sexual violence as a child or adult. Their programs are confidential. Please reach out to them through their support line or website.

Women's Crisis Services of Waterloo Region offers two emergency homes for women and their children. If you or someone that you know is stuck in their home with an abuser please reach out for help by either calling 911 or through their website.